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中國太平洋保險(xiǎn)公司簡介（2021年版）

中國太平洋保險(xiǎn)（集團(tuán)）股份有限公司（以下稱“太平洋保險(xiǎn)”）是在1991年5月13日成立的中國太平洋保險(xiǎn)公司基礎(chǔ)上組建而成的保險(xiǎn)集團(tuán)公司，總部設(shè)在上海，是國內(nèi)領(lǐng)先的綜合性保險(xiǎn)集團(tuán)，並是首家在上海、香港、倫敦三地上市的保險(xiǎn)公司。

在國際形勢(shì)複雜多變、宏觀經(jīng)濟(jì)增長承壓、行業(yè)週期面臨轉(zhuǎn)換的形勢(shì)下，太平洋保險(xiǎn)聚焦保險(xiǎn)主業(yè)領(lǐng)域、堅(jiān)守長期主義信念、把握高質(zhì)量發(fā)展主線，實(shí)現(xiàn)了經(jīng)營業(yè)績穩(wěn)健增長。2020年，公司營業(yè)收入4221.82億元，同比增長9.5%；集團(tuán)營運(yùn)利潤為311.40億元，同比增長11.7%；集團(tuán)管理資產(chǎn)24360.80億元，同比增長19.2%。2021年8月，公司連續(xù)11年入選《財(cái)富》世界500強(qiáng)，排名進(jìn)至第158位。公司運(yùn)營能力和服務(wù)能級(jí)持續(xù)提升，截至2021年上半年，為近1.6億客戶提供“責(zé)任、智慧、溫度”的服務(wù)，太保產(chǎn)險(xiǎn)、太保壽險(xiǎn)連續(xù)五年獲得保險(xiǎn)公司法人機(jī)構(gòu)經(jīng)營評(píng)價(jià)A級(jí)。

太平洋保險(xiǎn)唯實(shí)唯幹，持續(xù)做精做深業(yè)務(wù)經(jīng)營能力。我們積極推動(dòng)線上線下融合經(jīng)營，強(qiáng)化行銷隊(duì)伍績優(yōu)牽引，全面推進(jìn)產(chǎn)品與健康管理、養(yǎng)老服務(wù)、財(cái)富管理的融合，助力壽險(xiǎn)業(yè)務(wù)發(fā)展；積極應(yīng)對(duì)疫情和綜改，車險(xiǎn)業(yè)務(wù)續(xù)保成為增長核心動(dòng)能；聚焦支持復(fù)工複產(chǎn)，非車險(xiǎn)著力發(fā)展新興業(yè)務(wù)，農(nóng)險(xiǎn)持續(xù)高速增長；加快推進(jìn)集團(tuán)一體化的投資中臺(tái)系統(tǒng)建設(shè)，提升投資管理專業(yè)化能力，全年實(shí)現(xiàn)良好投資收益；完成首期養(yǎng)老不動(dòng)產(chǎn)百億投資佈局，在成都、大理、杭州等 7個(gè)城市落地 8個(gè)建設(shè)專案，“頤養(yǎng)、樂養(yǎng)、康養(yǎng)”三位一體的全齡覆蓋產(chǎn)品和服務(wù)體系初步建立。

太平洋保險(xiǎn)求變求新，不斷優(yōu)化轉(zhuǎn)型戰(zhàn)略和治理水準(zhǔn)。2020年，我們成功完成全球存托憑證（GDR）的發(fā)行，通過持續(xù)優(yōu)化股權(quán)結(jié)構(gòu)和戰(zhàn)略牽引，推動(dòng)董事會(huì)決策水準(zhǔn)進(jìn)一步向?qū)I(yè)化、市場(chǎng)化和國際化方向邁進(jìn)；全面推進(jìn)“健康中國、太保行動(dòng)”，制定大健康發(fā)展規(guī)劃，牽手瑞金醫(yī)院，共建廣慈太保互聯(lián)網(wǎng)醫(yī)院，致力於打造與保險(xiǎn)業(yè)務(wù)相結(jié)合的全生命週期健康管理模式；攜手紅杉資本共同推進(jìn)生物醫(yī)藥、醫(yī)療服務(wù)等大健康產(chǎn)業(yè)鏈的長期投資佈局；持續(xù)推進(jìn)科技治理架構(gòu)優(yōu)化，太保金科正式啟動(dòng)，與科技頭部企業(yè)和高校建立科技戰(zhàn)略合作，建成創(chuàng)新實(shí)驗(yàn)室；激發(fā)優(yōu)秀人才長期動(dòng)力，試點(diǎn)實(shí)施“長青計(jì)畫”，向關(guān)鍵崗位、優(yōu)秀人才、基層一線傾斜，同時(shí)深化青年人才隊(duì)伍建設(shè)，利用多種形式幫助青年人才成長，啟動(dòng)組織活力，為公司事業(yè)薪火相傳積蓄智能。

太平洋保險(xiǎn)盡善盡責(zé)，長期主動(dòng)服務(wù)實(shí)體經(jīng)濟(jì)和社會(huì)民生。我們充分發(fā)揮主業(yè)優(yōu)勢(shì)和協(xié)同精神，助力數(shù)千家企業(yè)復(fù)工複產(chǎn)；連續(xù)護(hù)航三屆進(jìn)博會(huì)，成為2022 年杭州亞運(yùn)會(huì)官方保險(xiǎn)服務(wù)合作夥伴；中國太保三江源生態(tài)公益林正式落地，成立“太保藍(lán)”公益基金，關(guān)愛社會(huì)弱勢(shì)群體；推動(dòng)鄉(xiāng)村振興，鞏固拓展脫貧攻堅(jiān)成果，太保產(chǎn)險(xiǎn)和太保產(chǎn)險(xiǎn)內(nèi)蒙古分公司憑藉在保險(xiǎn)扶貧領(lǐng)域突出成效，獲中共中央、國務(wù)院頒發(fā)“全國脫貧攻堅(jiān)先進(jìn)集體”榮譽(yù)稱號(hào)。

而立之年再出發(fā)，乘風(fēng)破浪正當(dāng)時(shí)。三十歲的太平洋保險(xiǎn)作為保險(xiǎn)業(yè)長跑者，將繼續(xù)錨定長期主義的基本信念，堅(jiān)定不移地走高質(zhì)量發(fā)展道路，聚焦關(guān)鍵領(lǐng)域，完善治理體制，朝著“客戶體驗(yàn)最佳，業(yè)務(wù)品質(zhì)最優(yōu)，風(fēng)控能力最強(qiáng)，成為行業(yè)健康穩(wěn)定發(fā)展引領(lǐng)者”的願(yuàn)景不懈努力，創(chuàng)造下一個(gè)輝煌的三十年。

    China Pacific Insurance (Group) Co. Ltd. (hereinafter referred to as CPIC, or the Company) is an insurance holding company incorporated on the basis of China Pacific Insurance Company, which was established on May 13, 1991. Headquartered in Shanghai, it is a leading insurance group in China, and the first insurance company simultaneously listed in Shanghai, Hong Kong and London Stock Exchanges.

    CPIC stays focused on the core business of insurance, persists in the long-term, pursues high-quality development, with a steady growth of business results. It was listed on the Fortune Global 500 for the 10th consecutive year, ranking 193rd; ranked 5th among the World’s Most Valuable 100 Insurance Brands by Brand Finance. In 2020, Group operating income increased by 9.5% from 2019 to RMB422.182 billion; Group OPAT amounted to RMB31.140 billion, an increase of 11.7%; Group AuM grew by 19.2% from the end of 2019 to RMB2,436.080 billion. The Company continuously enhanced its operational and service capabilities and provided services to 147 million customers, projecting an image of “responsibility, intelligence and care”. CPIC Life and CPIC P/C won the top AA rating for the 3rd successive year in the regulatory evaluation of customer service.

    The Company is results-driven and continuously enhances its capabilities in business operation. It stepped up on-line and off-line integration, enhanced the “role-model” effect of high-performing agents, pushed for the integration of products and health management, elderly care and wealth management services to drive the development of life insurance business; pro-actively responded to the challenges of the pandemic and the comprehensive reform of automobile insurance, and successfully fostered renewal business as the key growth driver of automobile insurance; vigorously supported China’s effort to resume work and business, focused on emerging business lines of non-auto insurance, with agricultural insurance maintaining rapid growth; accelerating system-building for a Group-integrated investment middle platform, enhanced investment management capabilities, and delivered sound investment results for the year; completed the 1^st phase of 10bn-yuan deployment in retirement properties, with 8 projects up and running in cities such as Chengdu, Dali and Hangzhou, and a full spectrum of product and service offerings for different age groups.

    CPIC pursues change, continuously improves its transformation strategies and corporate governance. In 2020, the issuance of GDRs on the LSE was another step taken to optimize ownership structure and business strategies, contributing to a more professional, market-oriented and international board; deepened participation in the Healthy China Initiative, formulated the development program of health business, jointly established Guangci CPIC On-line Hospital with Ruijin Hospital, marking an important step towards a full life-cycle health management model closely linked with insurance business; continued to optimize the technological governance structure, launched CPIC Fintech, formed strategic partnerships with leading technology firms and institutions of higher learning, and set up innovation labs; launched the Evergreen Plan on a trial basis in life and P/C operations, focusing on key positions, top-performing employees and front-line units to enhance long-term incentive for top talent. Promoted cultivation of younger generation employees, used multiple ways to help them grow, which will stimulate organizational vitality and ensure sustainable development of the Company.

    CPIC is committed to social responsibility and integrates ESG into its daily business operation. It served national strategies, promoted regional coordinated development centering on the Coordinated Development of the Beijing-Tianjin- Hebei Region, the Integration of the Yangtze River Delta Region and the Greater Bay Area of Guangdong, Hong Kong and Macao; provided insurance protection for China International Import Expo (CIIE) for 3 years on end, and signed co-operation agreement with the organizer of the 2022 Hangzhou Asian Games, becoming its official insurance partner. In 2020, its poverty-reduction programs covered a total of 7.62 million people of documented impoverished households, and provided a total of RMB3.08 trillion in sum assured to poverty-stricken areas, doing its share in China’s fight against poverty; launched the CPIC Blue charitable foundation and a series of public good programs for the elderly people with cognitive impairment; CPIC employees donated over RMB19 million for the planting of about 67 hectares of trees in the Sanjiangyuan (origin of 3 rivers) of Qinghai Province.

    The year 2021 marks the 30^th anniversary of CPIC, an opportune moment for it to embark on a new stretch of the journey and another 30 years of success. The Company will persist in the long-term commitment, continue to pursue high-quality development, focus on key levers, improve governance, and move firmly towards the vision of “best in customer experience, business quality and risk control capabilities, and industry leadership for healthy and steady development”.